Returns & Revoke

You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation, you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the webshop are for your own account. These costs are approximately 6.95 per package in The Netherlands, for the exact rates consult the website of your carrier.

If the product is damaged or the packaging is damaged more than necessary to try the product, we can charge you for this reduction in value of the product. So treat the product with care and make sure that it is well packaged when returning it.

If you exercise your right of withdrawal, you may cancel your order without providing a reason. Has the product already been shipped? Then the order or part of the order, along with all delivered accessories and – if reasonably possible – in its original condition and packaging, must be returned to Veldshop. To exercise this right, you can:

• Use the withdrawal button in your account.
• Do you not have an account? Then you will find the withdrawal button in your confirmation email.
• Contact us via [email protected].
• Or include the completed Model Withdrawal Form.

We will credit cancelled orders as soon as possible. In the event of a return, we will refund the order amount due within 14 days after notification of your return, provided the product has already been received back in good order.

Our return address:

Return policy for business customers

The above rights lapse if it concerns a business order (B2B). All business orders are final. We can think along with you about possible exchanges of products. You can always contact us by telephone or email.