Customer Support



    Disclaimer & Cookie policy


    1. This disclaimer shall apply:
      • the owner: the owner of the website;
      • use (s): all possible actions;
      • you: the user (visitor) of the website;
      • the content: all content present on the website;
    2. The following applies to the page you are currently viewing. By using the page you agree with this disclaimer.
    3. The content is made by the owner with the utmost care, yet, the owner accepts no liability with regard to possible inaccuracies of the displayed.
    4. The owner is not responsible for content on this website from linked files and/or refered websites.
    5. Unauthorized or improper use of the content or parts of the content infringe intellectual property rights
    6. Permission to use the displayed content or parts thereof in public places must be requested in writing to us.

    Authenticity of Reviews

    We believe it is important that reviews provide the best possible picture of our products and services. Our reviews are therefore managed, impartially, by WebwinkelKeur.

    Webwinkelkeur has taken measures to guarantee the authenticity of reviews. You can read about these measures here.

    Our customers are not rewarded for writing reviews. No discounts or other gifts are given

    Cookie policy

    What are cookies? 

    A cookie is a small file of letters and numbers that can be put on a web users’ hard disc to distinguish one user from another and improve their experience. We may use cookies to collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual. Our website uses 5 cookies which can be divided as follows:

    Session cookies (2) – these allow the Website to link your actions during a browser session. They may be used for a variety of purposes such as remembering what you have put in your shopping basket as you browse the Website. These session cookies expire after a browser session so would not be stored long term. 

    Persistent cookies (3) – these are stored on a user's device in between browser sessions which allows the preferences or actions of the user across a site (or in some cases across different websites) to be remembered. Persistent cookies may be used for a variety of purposes including remembering users’ preferences and choices when using a site.

    The cookies we use enable us:

    •  to estimate our audience size and usage pattern;
    •  to store information about your preferences, and so allow us to customise our site according to your individual interests;
    •  to speed up your searches; and
    •  to recognise you when you return to our Website.

    Pursuant to the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 (SI 2011/1208) we require you to agree to the above referred to cookies. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site. For further information see To opt out of being tracked by Google Analytics across all websites visit

    Where we store your personal data

    The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of an order placed by you via the site, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and, to the extent that such transfer is within our control, with the relevant protections required by law in place.

    Our site is accessible via the internet and so may potentially be accessed by anyone around the world. Other users may access the site from outside the European Economic Area (“EEA”). This means that where you choose to post your data on our site, it could be accessed from anywhere around the world and therefore a transfer of your data outside of the EEA may be deemed to have occurred. You consent to such transfer of your data for and by way of this purpose.

    Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

    The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

    Uses made of the information

    We use information held about you in the following ways:

    •  To ensure that content from our site is presented in the most effective manner for you and for your computer.
    •  To provide you with information, products or services that you request from us or which we feel may interest you where you have consented to be contacted for such purposes.
    •  To carry out our obligations arising from any contracts entered into between you and us. To the extent that carrying out such obligations necessitates us disclosing your personal information to agents, contractors or other third parties involved in the performance of contracts entered into between you and us, you agree and consent to such disclosure.
    •  To allow you to participate in interactive features of our service, when you choose to do so.
    •  To notify you about changes to our service.
    •  In order to comply with any of our legal and regulatory obligations.
    • newsletters are 'opt-in' which means that you will not be sent any newsletters unless you specifically request them. Our newsletters also contain simple instructions for quickly discontinuing your subscription should you wish to do so. 

    Contact us

    Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to [email protected] or write to, Stockholmstraat 2B, 9723BC, Groningen, the Netherlands or call +31 (0)50 2053300.

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